FAQ’s

Where do you ship from?
We ship out of Miami, FL

What countries do you ship to?
We currently only ship to the United States.

How long does it take for my order to ship?
Our current turnaround time is 2 weeks but remember this does not include the 1-3 days of shipping or whichever shipping method you selected.

What is your return policy?
Due to the nature of our work we do not accept returns, cancellations.

I DON'T Accept returns but PLEASE contact me if you have any problems with your order.

Can I take my personal items to be personalized? 

At the moment we only personalize our items.

Can I rush my order?
Yes, we have a rush fee options at checkout

What sizes are available?
We create items for all members of the family.

Can I get my order in person, if I am local?
Yes, we offer in person pick up, you may choose this at checkout.